Terms of Service

1. The service

Vincent is an AI-powered marketing service operated from The Netherlands. We provide content marketing, SEO analysis, social media content, email marketing sequences, and related marketing services.

2. Free trial

The free trial starts after signup and is delivered as a proof-first service, not as a fixed 7-day promise. Vincent typically begins with same-day analysis, then moves through the setup, analyzing, creating, delivering, and reporting phases as needed for your business. No credit card is required to start. All content created during the trial is yours to keep and use, regardless of whether you continue to a paid plan. We reserve the right to delay, pause, or decline trial requests that appear fraudulent, abusive, or outside our current operating capacity.

3. Paid plans

You are charged only if you choose a paid plan after reviewing the trial. Paid subscriptions are billed monthly via Stripe starting on the date you upgrade. You may cancel at any time. Cancellation takes effect at the end of the current billing period — no refunds are issued for partial months. We reserve the right to change pricing with 30 days' notice.

4. Content ownership

All marketing content created for your business — blog posts, social media posts, email sequences, reports, and other deliverables — is yours. You own full intellectual property rights to all content we produce for you. We retain no rights to use your content except as needed to deliver the service.

5. Confidentiality

Your business information, brand materials, and marketing data are treated as confidential. We never share client data between clients. We do not use your specific business data to train AI models. Aggregate, anonymized usage data may be used to improve the service.

6. AI disclosure

Vincent is an AI-powered service. Content is generated using artificial intelligence and may be reviewed by humans for quality assurance. We are transparent about this. We believe AI is a strength — it allows us to deliver more, faster, and at lower cost — but we want you to make an informed decision.

7. Limitations

While we strive for excellence, we cannot guarantee specific marketing results (traffic increases, conversion rates, revenue growth). Marketing results depend on many factors beyond content quality, including market conditions, product-market fit, and execution. We guarantee effort and quality, not outcomes.

8. Acceptable use

You agree not to use Vincent to:

• Create misleading or fraudulent marketing content
• Promote illegal products or services
• Spam or send unsolicited communications
• Violate intellectual property rights of third parties
• Reverse-engineer or copy our systems or methods

9. Liability

Our total liability for any claim related to the service is limited to the amount you've paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages. For free trial users, our liability is limited to zero.

10. Governing law

These terms are governed by the laws of The Netherlands. Any disputes will be resolved in the courts of Middelburg, The Netherlands.

11. Changes

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance. For material changes, we will provide 30 days' notice via email.

Contact

Questions? Email hello@vincent.marketing.